FAQs

A pre-completion is undertaken before you get your keys giving your housebuilder a chance to rectify issues before you move in. It is based on a standard checklist set out by the New Homes Quality Board.

A post-completion inspection is undertaken after you get your keys. It is generally more in-depth than a pre-completion report. This is because it is not restricted to the NHQB checklist. It is expanded to include issues that are out of tolerance relating to the standards set by NHBC and Building Regulations. We are also permitted to use specialist equipment such as thermal imaging to aid our inspections.

For a complete breakdown of both services and to see example reports for each see - https://bestsnag.co.uk/snagging-inspection/

We’re Scotlands only dedicated new build snagging company regulated by the Royal Institute of Chartered Surveyors. We are owned and operated by Chartered Building Surveyors regulated by the Royal Institute of Chartered Surveyors and the Chartered Institute of Building. Our surveyors are also experienced Site Managers. Our founder and lead surveyor has personally site managed over 100 new built homes in Scotland.

Read more about our service here.

No, a snagging survey is focused on defects which fail to meet Building Regulations, NHBC Standards and general workmanship issues.

Structural and building surveys are more suited to second hand houses or those house experiencing serious issues.

If there are any defects identified which we feel merits an inspection by a structural engineer we would advise this in our report. This allows your housebuilder to have a structural engineer inspect and propose any required remedial works at their cost.

No there will be no damage. The report is based upon a visual inspection of all accessible parts as available at the time of our visit.

We don’t undertake any invasive inspections which would include the opening up of concealed construction details as we don’t want to cause any damage to your new property. If there are signs of any defects at the time of our inspection which we feel would merit this, we will advise.

We use thermal imaging to assist with investigating potential defects. Some examples of where we use thermal imaging are: where we suspect there is insulation missing, to help identify thermal inefficiencies, heating system faults, leaks and water ingress.

We undertake basic heat loss checks. Please note this is not a fully comprehensive thermal imaging check. There is an additional cost for this if requested and will be combined with an air tightness test.

These are only undertaken at certain times of the year when weather conditions permit subject to our terms and conditions.

A pre-completion inspection is conducted before moving into your new home to identify defects or issues that need to be addressed by the builder. It ensures that your home is in perfect condition before you move in, saving you from costly repairs down the line.

A snagging survey looks for defects such as uneven flooring, poor finishing, plumbing leaks, and electrical faults. We thoroughly inspect both cosmetic and building fabric issues, ensuring your new home meets the required standards.

You can expect to receive your snagging report within 48 hours after the inspection. Our fast turnaround ensures you can act quickly to get issues resolved by your builder.

Yes, we offer post-completion snagging inspections to check for issues that may have developed after you’ve moved into your new home. This inspection is especially helpful within the first two years of your warranty to ensure everything is up to standard.